What is 211 Lake County?
211 Lake County, a program of County of Lake, is the disaster specific information and referral service for Lake County. We will connect Lake County callers and texters with disaster response and recovery information that is available to them.
211 Lake County phone and text services are currently active in response to COVID-19.
During times of disaster, 211 Lake County will provide incident-specific information in coordination with local emergency services, including road closures, evacuation orders, and shelters.
Frequently Asked Questions
Q: What is Disaster 211?
A: Disaster 211 is a FREE service that connects community members to information about critical disaster related services available in their community. Disaster 211 is ONLY available during an active incident of disaster. Disaster 211 utilizes both bilingual Call Specialists and a phone based translation service to offer Disaster 211 information and referral in over 150 languages. Disaster 211 provides incident specific information during times of disaster, including road closures, evacuation orders, and shelters.
Q: How can I access Disaster 211?
A: BY PHONE: Dial 211 from a landline or cell phone in Lake County or by dialing our toll-free number (844-987-0586). BY TEXT: Text CAWILDFIRE or CADISASTER to 211-211. ONLINE: Search the 211 resource database online at www.211lake.org (or by clicking “Home” on this page). 211 Lake County does not accept visitors.
Q: What if I need to find services in another area?
A: You can find the toll free number for 211 services across the country at http://www.211.org.
Q: How does calling 211 work?
A: The 211 dialing code has been designated by the Federal Communication Commission for community information and referral services, just as 911 is set aside for emergency services. When you dial 211 from a landline or cell phone, your phone provider directs your call to the local 211 provider.
Thank You to 211 Lake County Supporters
211 Lake County is provided by County of Lake.
